When We Are Closed

Out of Hours

If you require urgent medical care between the hours 18:30 to 08:00, when the practice is closed, telephone NHS 111. Calls are free from landlines and mobile phones.

NHS 111

NHS 111 helps people get the right advice and treatment when they urgently need it.

Clinicians, such as nurses, doctors, pharmacists and paramedics now play an important role in NHS 111. In fact, over 50% of people who call 111 speak to someone in one of these roles.

In many cases NHS 111 clinicians and call advisors can give patients the advice they need without using another service such as their GP or A&E.

If needed, NHS 111 can book patients in to be seen at their local A&E / emergency department or an urgent treatment centre, emergency dental services, pharmacy or another more appropriate local service – as well as send an ambulance should the patient’s condition be serious or life-threatening.

NHS 111 is here to make it easier and quicker for patients to get the right advice or treatment they need, be that for their physical or mental health.

24 hours a day, 7 days a week.

To get help from NHS 111, you can:

• Go online to nhs.uk (for assessment of people aged 5 and over only).
• Call 111 for free from a landline or mobile phone.

Walk-In Centre

For Minor illness and injuries, you could visit the walk-in center’s based at Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral; or Victoria Central, Mill Lane, Wallasey which offer nurse led services for minor ailments.

Eastham Clinic, Eastham Rake offers dressing clinic appointments.  The dressing clinics run 7 days a week from 9am to 12pm.  Appointments must be booked in advance by phoning 0151 514 2222.

Victoria Central Walk in Centre Opening Hours:

Monday to Sunday 08:00am to 10:00pm.  X-ray 9:00am to 08:30pm

Eastham Dressing Clinic Opening Hours:

Monday to Sunday 9:00am to 12:00pm – booked appointments only

Arrowe Park All Day Health Centre Opening Hours:

Monday to Sunday 08:00am to 10:00pm

In an emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency

Did you know that you can contact your GP practice online?

Would you like help with an admin query or a medical issue?

You are now able to consult online with our own GP’s through PACO.

To find out more information  please speak to the reception team at your GP Surgery.

Neston Medical Centre and Neston Surgery are working together to provide both evening and weekend appointments for the patients of the Neston and Willaston Primary Care Network. These appointments are designed for patients who are unable to access their practice during the core hours 8am-6:30pm.

The enhanced access service offers pre-bookable, routine appointments with a range of clinicians including GPs, Nurses and Health Care Assistants at a time that is most convenient to you. Routine appointments include long term condition reviews, simple dressings and pill checks.

To book an appointment please speak to a member of the reception at your practice team. Most appointments can be booked up to two weeks in advance with some appointments bookable on the day.

If you need to cancel an appointment please contact your practice as soon as you are able to, to allow the appointment to be offered to another patient.